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Payment & Security – Kronstil

At Kronstil, we make online shopping simple and safe. You can pay directly on our website using Visa, MasterCard, American Express, Maestro and other major cards. All payments are processed securely through encrypted connections and trusted gateways to protect your information at every step.

Which payment methods do you accept?

At Kronstil, we offer secure online payment options. You can pay using Visa, MasterCard, American Express, Maestro, and most major debit and credit cards. We also accept selected digital payment options such as Apple Pay and Google Pay when available.

Is it safe to pay online at Kronstil?

Yes, absolutely. Kronstil uses encrypted SSL connections and trusted third-party payment gateways to ensure your card details and personal information remain private and secure at all times.

Do you store my card information?

No, Kronstil does not store or have access to your full payment card details. All transactions are processed securely by our verified payment partners according to PCI-DSS compliance standards.

Can I pay after delivery?

Currently, all orders must be paid online at checkout to confirm the purchase. However, we plan to add 'Pay Later' options through Klarna and other secure providers soon.

What if my payment fails?

If your payment fails, please make sure your card details are entered correctly, and that you have sufficient funds or authorization for online transactions. You can also try another card or contact your bank for assistance.

Will I get a receipt after payment?

Yes. As soon as your payment is successful, a confirmation email along with your order receipt will be sent to the email address you provided during checkout.

Can I get a refund if I cancel or return my order?

Yes, if you cancel or return your order according to Kronstil’s return policy, the refund will be issued back to your original payment method within 3–7 business days after approval.

Is it safe to use my credit card on your site?

Yes. All payments are processed using 256-bit SSL encryption. Kronstil never shares or sells customer information, and all transactions are protected by fraud detection and verification systems.

What should I do if I’m charged twice or notice an incorrect charge?

If you believe you’ve been charged incorrectly, please contact Kronstil support immediately with your order number and payment reference. We will investigate and process a correction or refund right away.